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Call Center Headset

Locky support

+47 940 99 030

Get help and support with Locky products

Locky smart locks

Locky door automation

Locky Gateway

Locky software and API

Here you can find user manuals and installation videos for our smart locks

Here you can find user manuals, wiring diagrams, and installation videos for our door automation solution

User manual for Locky smartAccess and our open API

Welcome to our Ticket System for Customer Support

We appreciate your contact and want to make your experience as smooth as possible. Our ticket system is designed to give you fast and efficient support. Follow these simple steps to create a support ticket:


Log in to your account:

Log in to your thundertech account. This gives you access to all the necessary functions to manage your inquiries.

Log in to


Navigate to Customer Support:


When you are logged in, you will find a "Customer support" or "Help" section on the website. Click this section to open the support portal.


Create a new ticket:


Inside the support portal you will see the option to create a new support ticket. Click on "Ask for help" and fill in the form with as much information as possible about your enquiry.

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Price plan
Locking system

5 Euros per month per lock

For businesses with 1 - 5 locks.

2.5 Euros per month per lock.

For businesses with up to 50 locks.

2 Euros per month per lock.

For businesses with over 50 locks.

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